Pool Sense
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Routine pool service

Routine commercial pool service and cleaning

Fixed-cadence visits on a schedule you can see, with a lab-grade water test and a photo log every time. Between visits, the pool is watched in real time.

Community pool with a blue mushroom fountain, lounge chairs, and a covered pool house on a summer afternoon

The visible work, done to a standard

Most of what a board notices about a pool service is the visible work: is the water clear, is the tile line clean, are the baskets empty, does the deck look cared for. We do that work on a fixed cadence, and we do it the same way every time so nothing gets skipped when it is 96 degrees in July.

What is different is what happens around the visible work. Every visit starts with a LaMotte SpinTouch photometer reading, not a color-match strip. Free and combined chlorine, pH, alkalinity, calcium hardness, cyanuric acid, and phosphates, read to the decimal and logged. The reading drives what gets added, and the additions are logged too. The technician leaves with photos of the water, the equipment pad, and anything that needs the board's attention.

What one visit looks like

  1. Arrive, confirm location at the gate, pull up the pool's live readings and the plan for the day.
  2. Walk the deck: drain covers, ladders, rails, life ring, reach pole, gate latches, signage.
  3. Skim, brush walls and tile line, vacuum, empty skimmer and pump baskets.
  4. Check filter pressure against the pool's own baseline; backwash when it calls for it, not on a calendar.
  5. SpinTouch test. Compare to the probe readings from the controller and note any drift.
  6. Adjust chemistry from the reading. Log every chemical, amount, and time.
  7. Check chemical feed levels and note what needs to be on the truck next time.
  8. Photograph the water and the pad, record the visit, and move the pool's next-visit date.

Questions boards and managers ask us

How many visits per week does a commercial pool need?
It depends on bather load and the county's record for the pool. A 200-home HOA pool with a swim team usually runs two to three visits a week in June and July and one in the shoulder months. A small apartment pool may hold at one. We set the cadence at the assessment and revisit it after the first month of monitoring data.
What does a routine visit include?
Skim, brush walls and tile line, vacuum, empty skimmer and pump baskets, check and backwash the filter when pressure calls for it, test the water with a LaMotte SpinTouch, adjust chemistry, inspect the deck, ladders, drain covers, and safety equipment, and log everything with photos before leaving.
Do you handle openings and closings?
Yes. Seasonal contracts include a spring opening (cover off, equipment start-up, balance, inspection prep) and a fall closing. Year-round contracts skip both and keep the pool circulating through winter.
Will the same technician come every time?
Whenever possible, yes. Routes are built so a technician learns a pool's habits. When someone else covers, the visit history and the pool's live data are on their phone before they arrive.
How do we know a visit actually happened?
Every visit is time-stamped, GPS-checked at the gate, and photographed. The visit record, including test results and chemicals added, is in the log book and in the Activity view of the platform.
What if the pool turns cloudy between visits?
That is what the monitoring is for. A drop in sanitizer or a swing in pH shows up in real time, and the pool moves up the attention board. We act on it the same day, not the next scheduled visit.
Do you clean the deck, furniture, and restrooms?
Deck and pool furniture, yes. Restroom and bath-house service is optional and priced separately. Both are set in the contract.

Related

Routine service is the base of every contract. See how it fits your property type, and where we run routes.

Get in touch

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