Pool Sense
678-428-7763 Request a site assessment

Commercial pool service · Greater Atlanta

Commercial pool service you can count on.

Pool Sense combines experienced commercial pool professionals with 24/7 monitoring, intelligent automation, and better information to deliver cleaner water, fewer surprises, and more consistent service.

Request a free site assessment 678-428-7763

Commercial pools onlyHOAs Multifamily Hotels Country clubs Aquatic facilities

CPO-certified operators
Licensed and insured
Based in Cumming, serving Greater Atlanta
24/7 monitoring on every pool

The problem with visit-only service

Most pool companies react. Pool Sense sees what's coming.

Traditional pool service is built around what happens during scheduled visits. A lot can happen in between: a chlorine feeder runs dry on a Friday, a pump loses prime overnight, pH drifts through the hottest weekend of the year. With visit-only service, the first person to notice is usually a resident.

Traditional service

Scheduled visits

Problems are found when someone is on site. Between visits nobody is watching, so a small issue has days to become a closed pool.

Pool Sense

Scheduled visits plus continuous oversight

Professional on-site service, and every pool monitored around the clock between visits. Developing problems are identified sooner and handled based on what the pool actually needs, not on when the next truck is due.

How it works

Sense, analyze, act, report.

  1. 01

    Sense

    PoolCop automation at every account reads chemistry, filter pressure, water temperature, and equipment state continuously and doses to setpoint.

  2. 02

    Analyze

    PoolSense Intelligence records every reading, scores each pool's health, ranks what needs attention, and models what the water is about to do.

  3. 03

    Act

    Alerts are reviewed daily by the operations team. The right pool gets the right visit, with the plan already written before the truck leaves.

  4. 04

    Report

    Every visit is photo-documented and logged. Boards, managers, inspectors, and residents each get the view they need.

What's included

Everything your commercial pool needs.

One service, not a menu of programs. Every Pool Sense account includes all four.

Routine service

Professional cleaning and scheduled on-site care: skim, brush, vacuum, baskets, backwash, and a SpinTouch test on every visit, logged with photos.

Routine service

Water quality and compliance

Precision testing, automated chemistry management, and the documentation the health department expects, kept current at the pool.

Chemistry and compliance

Equipment and repairs

Proactive maintenance, diagnostics, and repair for pumps, filters, heaters, and controllers, with a written quote before any work starts.

Equipment and repairs

24/7 monitoring

Remote oversight between visits, so developing problems do not wait for the next scheduled service day.

How monitoring works

Who we serve

Commercial only. Every kind of commercial.

Community pool with a blue mushroom fountain, lounge chairs, and a covered pool house on a summer afternoonHOA and communityAmenity pools with boards and swim teams Kidney-shaped pool at a brick apartment community with lounge chairs along the far edge and trees overheadApartment and multifamilyHigh bather load, handled Rooftop lap pool at a high-rise building with a glass wall and the Atlanta skyline in the distanceHotels and resortsOpen every day of the year Lane-lined swimming pool beside a brick pool house with a covered porchCountry clubsLanes, spas, and members Rooftop spa at a high-rise building with a life ring and reach pole mounted on the wall and the skyline beyondAquatic facilitiesSchools, municipal, and public

The technology behind the service

Your pool doesn't stop between service visits. Neither do we.

Pool Sense monitors key pool conditions around the clock and uses PoolSense Intelligence to identify changes, prioritize issues, and get the service team to the right pool before a small problem becomes a closed one.

PoolCop gives us the data. PoolSense Intelligence turns it into decisions. PoolCop automation at every account manages the chemistry and reports what the pool is doing. PoolSense Intelligence, our own software, turns those readings into a health score for every pool, an attention board that ranks where to send a technician first, and the records boards and inspectors ask for.

See the platform

PoolSense Intelligence Map View: a live map of the Greater Atlanta portfolio with each pool shown as a numbered health-score marker, color-coded stable, watching, developing, or critical, beneath summary cards for total, stable, watching, developing, critical, and offline pools
PoolSense Intelligence Live page for a single pool: needle gauges for pressure, water temperature, pH, and ORP, projection gauges for free chlorine, alkalinity, and stabilizer with model confidence, and lower cards for water level at target, a 92 out of 100 pool score, an all-systems-normal attention card, the latest verified test, and seven-day chemical usage

Water management

Automated water-level management and leak intelligence.

A pool that keeps needing water is telling you something. Pool Sense manages the fill automatically and watches what it adds.

  • Keeps the water at the proper level automatically
  • Tracks how much water is added, and when
  • Accounts for expected use such as evaporation and backwashing
  • Flags unusual fill patterns as they develop
  • Helps catch a leak before it shows up as a water bill or a property problem

How leak detection works

PoolSense Intelligence Pool Fill Diagnostics: a green status band reading fill system normal with a low leak likelihood, today's water added, fill time and cost, and a seven-day chart of water added per day against a dashed weather-adjusted expected line

What it costs

Smarter service doesn't have to mean a bigger pool-service budget.

Technology lets Pool Sense monitor pools remotely, identify problems earlier, and send people when they are actually needed. Instead of simply adding more truck visits, we use better information to make every visit count, which is how we provide a higher level of oversight while staying competitive with traditional commercial pool service.

We are not adding expensive technology on top of the old service model. We are using it to run a more efficient one. Every quote comes from a site assessment, with chemicals and monitoring included and repairs quoted separately, so the board sees the whole number up front.

  • Monitor remotelyEvery pool is watched around the clock, so a problem is known the day it starts.
  • Catch problems earlierSmall corrections cost less than emergency visits, drained pools, and replaced equipment.
  • Send people when they are neededBetter information makes each visit more effective, instead of adding visits to feel covered.

From the properties we serve

What property managers say after a season.

What sets Pool Sense apart is their use of automation and control technology as part of the service, which allows for real-time monitoring and remote management of pool chemistry. It gives us peace of mind knowing that water quality is always under control, and fully documented, even between service visits.

Jane B., property manager, HOA community

Response times are immediate, the level of service is better than anything we have experienced from a pool vendor, and the water is absolutely sparkling. What truly sets them apart is the automated remote system. It keeps the chemistry locked in the right zones even on days no one is on site, so we are never waiting for the next visit to catch a problem.

Kristi, property manager, HOA community

Read the full reviews

Service areas

Based in Cumming. On the road across Greater Atlanta.

Fixed routes on set days each week, and every pool monitored in real time between visits.

All service areas

Questions boards and managers ask us

What drives the cost of commercial pool service?
Water volume, the number of bodies of water (a kiddie pool and a spa are inspected and treated separately), visit frequency, how many months the pool is open, bather load, and the age of the equipment. Automation lowers chemical waste and emergency visits, which is why every account we take on gets PoolCop. We quote from a site assessment, not a phone estimate. More on cost drivers.
How often do you visit?
Most HOA and apartment pools are on a fixed schedule of one to three visits per week in season, set by bather load and the county inspection history. Between visits the pool is watched in real time through PoolCop and PoolSense Intelligence, so a chemistry swing on a Tuesday does not wait for Friday.
What happens when a pump fails on a Saturday?
The controller reports the loss of circulation immediately and PSI raises it to the top of the attention board. We call the property contact, dispatch a technician, and document the outage and the fix. The pool is closed only as long as it has to be. How equipment monitoring works.
Who handles the health department inspection?
We do. The daily records, chemistry logs, and operator certification the inspector asks for are kept in PSI and printed to the log book at the pool. If an inspector calls with a question, they can call us. Chemistry and code compliance.
Can residents check the water themselves?
Yes. Every pool we service gets a guest page, shared by the property, that shows whether the water is in range, the water temperature, and when it was last verified. No app, no login, no chemistry jargon.
Do you offer seasonal and year-round contracts?
Both. Seasonal contracts run roughly Memorial Day to Labor Day with an opening and closing; year-round contracts keep the pool circulating and balanced through winter, which is easier on plaster and equipment and required for heated or indoor pools. Which one fits your property.
Do you service pools outside Cumming?
We are based in Cumming and cover Greater Atlanta, from Dallas and Kennesaw on the west side to Buford and Duluth on the east, and down through Sandy Springs and Atlanta. See the full list.
What is included, and what is extra?
Routine service, chemistry, testing, monitoring, and reporting are in the contract. Repairs, replacement equipment, and extraordinary cleanup (a storm, a fecal incident, an algae bloom after a power outage) are quoted separately and approved by the board before work starts.

Get in touch

Looking for more consistent commercial pool service?

Request a free site assessment. Tell us about the property and we will schedule a walkthrough: equipment review, a SpinTouch chemistry baseline, and a candid read on what the current program is missing. We respond within one business day.

Free, no obligation. We respond within one business day. By submitting you agree to be contacted about your inquiry.

Call Request assessment